Jobs in Melbourne - Brotherhood of St Laurence

bursa cpns -  People and Culture Team Leader

Brotherhood of St Laurence

Brotherhood of St Laurence

We’re looking for a professional People and Culture Service Desk Team Leader with relevant experience who wants to join our team of 1500 employees and 1000 volunteers on a 6-month contract, working 38 hours a week based in Fitzroy.

The Brotherhood of St Laurence (BSL) has a clear vision – an Australia free of poverty.

For over 90 years, we have worked with policy makers and the community for systemic change that will prevent and alleviate poverty in Australia.

We are passionate about the work we do.

We strive to create change that lasts for a more compassionate and just society - a society in which we can all fully participate in social, civic and economic life with the dignity and respect we all deserve.

Responsible for leading and overseeing the day-to-day operations of the People and Culture Service Desk team, the Team Leader will support the team to optimal performance in the delivery of an accurate, consistent and centralised HR service. Key responsibilities:

Lead and manage HR Service desk team to deliver high quality HR services that support the employee lifecycle such as Contract generation, managing preemployment checks, Onboarding and employee file management
Build and maintain People and Culture Service Desk operational standards, procedures, processes and guidelines as required
Assist in all areas of the People and Culture Service Desk functions to ensure timely and effective service and advice whilst partnering with internal and external stakeholders
Passion for supporting the mission of BSL, and delivering excellence in your role, are just the start.

To be considered for the role and be successful in it, we’re looking for someone who has the following key skills and experiences:

Relevant tertiary qualifications in Human Resources or similar field and relevant experience as an HR generalist, HR Advisor, or a similar role 
Demonstrated history of collaborative and pragmatic service delivery, with a demonstrated strong customer service focus
Highly developed leadership skills and experience (eg, team leadership), and the ability to develop and maintain effective workplace relationships through a flexible and approachable style in a fast-paced and changing environment 
Exceptional interpersonal and communication skills with the ability to build effective relationships and liaise across all levels with internal and external stakeholders
Customer service focused
Well-developed organisational and time management skills with the ability to plan workload, prioritise and meet deadlines
Experience with PageUp recruitment system and CHRIS21 payroll system is an advantage
Extensive salary packaging options to reduce amount of tax you pay - up to $18,550 can be packaged every year (details via AccessPay)!
Career development opportunities
Leave loading of 17.5%
Flexible working arrangements
Employee Assistance Program
BSL employees enjoy a range of flexible work options and other attractive benefits. Recognising that there is no ‘one size fits all’ pattern of work–life balance, the organisation endeavours to provide options to suit the needs of all staff.

If this looks like a role that’s right for you,


If you have any questions about the role, or want more clarification, please contact Imogen Tate on +61 401 838 332 for a confidential discussion.

To view the Position Description, please click here.

The Brotherhood of St Laurence adheres to Government mandates in relation to COVID-19.

We are an EEO and understand the importance of diversity and inclusion. We recognise that everyone has the right to an equitable, safe and productive environment and to be treated with dignity and respect.  We welcome applications from all people regardless of age, gender, ethnicity, cultural background, disability or sexual orientation. Aboriginal and Torres Strait Islander people are encouraged to apply.

BSL is a child-safe organisation. All employees are required to undergo relevant pre- employment checks for their role, including a National Police Check, a Working with Children Check (where necessary), and sign our Child & Adult Safeguarding Policy and Code of Conduct.
Recruitment decisions are based on the key inherent needs and requirements of each role, and candidates are selected based on their unique strengths and characteristics.  Applicants must have proof of working rights in Australia.